Your questions answered.
Browse through our answers to the most commonly raised questions. If you can't find the answer you're looking for here, please reach out to us for additional help.
There are many products available through our international site, BEGA.com, that look identical to fixtures available at BEGA North America. However, products on bega-us.com are specifically engineered to meet North American electrical code and requirements and carry the required NRTL listings such as UL or CSA. Fixtures purchased through international sites do not carry these listings and often have slightly different installation methods or voltages.
There are some products available internationally that are not available in the North American market.
BEGA products are NRTL listed to North American Standards. UL and CSA are both NRTL compliant testing organizations, and provide certification for use in the United States, Canada, Mexico, and Central America. Please refer to the label inside your BEGA luminaire for specific certification details. You can read more about NRTL listings here.
Yes! Contact your local sales representative to submit a request for a modified product.
A label on the inside of your fixture will have the year and the week that the fixture was manufactured.
Contact local sales representative to request replacement components.
All materials and component parts, excluding lamps, ballasts and transformers are guaranteed to be free from defects of material and/or workmanship for a period of three years from date of shipment. LED modules and drivers are guaranteed to be free from defects of material and/or workmanship for a period of five years from the date of shipment.
Read our full Limited Warranty statement here.
Call anyone on our Solutions Engineering team! They are our designated front-line support system and can assist with trouble-shooting, installation questions or corrections, replacement components and more.
BEGA Unidure® finish, a fluoropolymer technology, provides superior fade protection in Black (BLK), Bronze (BRZ), and Silver (SLV). BEGA standard White (WHT) is a polyester powder. RAL and Custom Colors are available upon request.
LED color temperature is available in 2700K, 3000K, 3500K, or 4000K. See individual specification sheet to specify. Other color temperatures can be available upon request.
LED wattage can be found on the family or product level in the spec table under the “LED” column. To find a System Wattage, download the spec sheet from the download section on the luminaire’s product page.
Lumen output can be found on the family or product level in the spec table under the “lm” column as well as on the downloadable photometric summary.
You can find this information by downloading a luminaire’s spec sheet from the product page.
All technical documents, including installation instructions, can be found in the download section on the luminaire’s product page.
You can find projects featuring BEGA luminaires all over the world. Explore our projects page to find the closest location near you, or contact your local representative for additional locations.